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Hours Of Operation

InCommon follows official Internet2 business hours, which are Monday through Friday, 8 am–5 pm Eastern Time.

Requests to update Federation metadata are generally processed within one (1) business day after submission. New metadata submissions, especially new Identity Provider metadata, may take longer. Metadata approvals typically occur each business day at approximately 2:30 pm ET while signing typically occurs each business day at approximately 3:00 pm ET. Exact times may vary.

InCommon does not sign metadata on the following official Internet2 holidays:

2025 Holiday Schedule

January 1New Year’s Day
January 20Martin Luther King, Jr. Day
May 26Memorial Day
June 19Juneteenth
July 4Independence Day
September 1Labor Day
October 13Indigenous People’s Day
November 27 & 28Thanksgiving
December 25–31Seasonal Holidays