InCommon follows official Internet2 business hours, which are Monday through Friday, 8 am–5 pm Eastern Time.

Requests to update Federation metadata are generally processed within one (1) business day after submission. New metadata submissions, especially new Identity Provider metadata, may take longer. Metadata approvals typically occur each business day at approximately 2:30 pm ET while signing typically occurs each business day at approximately 3:00 pm ET. Exact times may vary.

Exceptions 2019

InCommon does not sign metadata on the following official Internet2 holidays:

January 1	New Year’s Day
January 21	Martin Luther King, Jr., Day
May 27	Memorial Day
July 4	Independence Day
September 2	Labor Day
November 28-29	Thanksgiving
December 25-31	Seasonal Holidays

Exceptions 2020

January 1

New Year’s Day