Join InCommon

Hours of Operation

InCommon follows official Internet2 business hours, which are Monday through Friday, 8 am–5 pm Eastern Time.

Requests to update Federation metadata are generally processed within one (1) business day after submission. New metadata submissions, especially new Identity Provider metadata, may take longer. Metadata approvals typically occur each business day at approximately 2:30 pm ET while signing typically occurs each business day at approximately 3:00 pm ET. Exact times may vary.

Exceptions 2019

InCommon does not sign metadata on the following official Internet2 holidays:

January 1New Year’s Day
January 21Martin Luther King, Jr., Day
May 27Memorial Day
July 4Independence Day
September 2Labor Day
November 28-29Thanksgiving
December 25-31Seasonal Holidays

Exceptions 2020

January 1New Year’s Day