Join InCommon

Hours of Operation

InCommon follows official Internet2 business hours, which are Monday through Friday, 8 am–5 pm Eastern Time.

Requests to update Federation metadata are generally processed within one (1) business day after submission. New metadata submissions, especially new Identity Provider metadata, may take longer. Metadata approvals typically occur each business day at approximately 2:30 pm ET while signing typically occurs each business day at approximately 3:00 pm ET. Exact times may vary.

Exceptions 2020

InCommon does not sign metadata on the following official Internet2 holidays:

January 1New Year’s Day
January 20Martin Luther King, Jr., Day
May 25Memorial Day
July 4Independence Day
September 7Labor Day
November 26-27Thanksgiving
December 24-31Seasonal Holidays

Exceptions 2021

January 1New Year’s Day