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Hours Of Operation

InCommon follows official Internet2 business hours, which are Monday through Friday, 8 am–5 pm Eastern Time.

Requests to update Federation metadata are generally processed within one (1) business day after submission. New metadata submissions, especially new Identity Provider metadata, may take longer. Metadata approvals typically occur each business day at approximately 2:30 pm ET while signing typically occurs each business day at approximately 3:00 pm ET. Exact times may vary.

InCommon does not sign metadata on the following official Internet2 holidays:

2024 Holiday Schedule

January 1New Year’s Day
January 15Martin Luther King, Jr. Day
May 27Memorial Day
June 19Juneteenth
July 4Independence Day
September 2Labor Day
October 14Indigenous People’s Day
November 28 & 29Thanksgiving
December 25–31Seasonal Holidays