Join InCommon

Hours Of Operation

InCommon follows official Internet2 business hours, which are Monday through Friday, 8 am–5 pm Eastern Time.

Requests to update Federation metadata are generally processed within one (1) business day after submission. New metadata submissions, especially new Identity Provider metadata, may take longer. Metadata approvals typically occur each business day at approximately 2:30 pm ET while signing typically occurs each business day at approximately 3:00 pm ET. Exact times may vary.

InCommon does not sign metadata on the following official Internet2 holidays:

2022 Holiday Schedule

December 31 (2021)New Year’s Day 2022
January 17Martin Luther King, Jr. Day
May 30Memorial Day
June 17Juneteenth National Independence Day (observed)
July 4Independence Day (observed)
September 5Labor Day
November 24-25Thanksgiving holiday
December 23-30Internet2 office closed for holidays (metadata will be signed once on Wed the 28th)

2023 Holiday Schedule

January 2New Year’s Day
January 16Martin Luther King, Jr. Day
May 29Memorial Day
June 19Juneteenth
July 4Independence Day
September 4Labor Day
October 9Indigenous People’s Day
November 23 & 24Thanksgiving
December 25–29Seasonal Holidays