Overview
Designed for IT professionals responsible for deploying or administering eduroam, this workshop provides a foundational understanding of eduroam, including its origin, architecture, and configurations. You’ll learn how to plan and deploy eduroam and get practical guidance for troubleshooting common problems.
Course Snapshot
Delivery: Virtual, Instructor-Led
Duration: 1 day (4 hours total); Office Hours (1 hour)
Times:
- Workshop: 12 – 4 p.m. ET
- Office Hours: 10 – 11 a.m. ET
Upcoming Training Dates:
- August 5, 2026
- August 12, 2026 (Office Hours)
Price: $250 Per Attendee
- Registration closes at 8 am. ET on August 4, 2026
- Registration is capped at 40 attendees
What You’ll Learn
- The origins of eduroam and the roles within eduroam US
- The high level architecture of eduroam
- How to plan, configure, deploy, and operate an eduroam service
- How to troubleshoot common problems
- How to be a responsible member of the eduroam community
- Live instruction from eduroam and RADIUS experts
- Hands-on labs using Wireshark and packet captures
- Interactive discussions with instructors and peers
- Access to course materials via Canvas
- Access to a course Slack channel
- Practical troubleshooting experience using real-world examples
- IT staff who are in the process of deploying or just deployed the service
- IT staff who inherited an eduroam deployment and want to learn how to operate and support eduroam for their organization
- Current eduroam administrators who need a refresher on setting up and running the service
- Basic knowledge of wireless technology and system administration
Course Content
About eduroam – the origins, governance, and organizational roles within eduroam.
Planning eduroam – key planning decisions and high level of architecture of eduroam.
Deploying eduroam – the eduroam federation manager, SP and IDP configurations, and deployment testing .
Supporting eduroam – responsibilities towards users and other organizations, troubleshooting common problems, and how to access support.
Meet Your Instructor
DIRECTOR, FEDERATED SOLUTIONS
Josh Howlett
Featured Resources
eduroam RADIUS Attribute Guide
A clear reference for which RADIUS attributes are essential (or optional) in U.S. eduroam deployments. Understand what each attribute does, how to use them safely — and how to avoid common pitfalls in attribute handling and routing.
eduroam Advisory Committee (eAC)
Discover how the eduroam‑US Advisory Committee helps steer strategy, policy, and best practices for the U.S. eduroam service. View public minutes, working groups, and reports that support transparency, community input, and long‑term improvements.
eduroam Federation Manager Admin Guide
A practical walk‑through for configuring and managing your organization’s eduroam setup using the Federation Manager portal. Learn how to update organization details, add service locations, manage RADIUS realms & servers, use hotspot testing tools, and submit your changes in a live environment.
eduroam RADIUS Training FAQs
Payment & Cancellation policy
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