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Collaboration Success Program

Frequently Asked Questions

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What is the Collaboration Success Program?

The Collaboration Success Program (CSP) is a training series and integration practicum that is intended to help jump start your plans with the community-source Trusted Access Platform. You will work on your own implementation and get help along the way by attending and participating in the planning, training and practicum phases. With direct access to identity architects, subject matter experts, seasoned implementation practitioners, and community CSP alumni, you will receive tips, tricks and troubleshooting to help get you going more quickly and aligned with community practices!

What does InCommon provide to each participating organization?

Teams and individuals can get help through:

  • Attendance at a kick-off meeting to learn what the program offers and to share your goals.  Receive helpful hints, insights, and feedback from other participants as well as several community identity practitioners.
  • Opportunities to broaden your institution’s participation and colleagues’ skills through up to eight complimentary registrations to any of the component training workshops. Additional registrations are available at a reduced price. 
  • Collaborative learning through regularly scheduled checkpoints. These include bi-weekly CSP labs through the fall, bi-weekly office hours with software developers and community implementers through the spring, and access to practitioners and advisors using Internet2’s Slack channels and e-mail lists. These meetings and lists are open to your entire team.

What happens if we don’t complete our project?

The best way to ensure you get the most out of the program is to define a realistic project plan, do your homework and ask lots of questions on the slack channels, email lists and on our calls. InCommon, Internet2, nor any of its affiliated entities, can guarantee the successful completion of your project plans in the time allotted. We also can’t guarantee that you will have production-ready software deployed at the end of the program. However even if you don’t complete your project, we’ve heard the program sets you up with ongoing benefits (trusted peer group, access to identity and software experts) that return your investment year after year. We’ll still ask you to contribute a case study to help others learn from your experience. 

Should you have any questions throughout the Collaboration Success Program relating to your participation and potential outcomes, please contact us at 

What happens after the Collaboration Success Program ends for my team?

Your team will become a Collaboration Success Program alumni and included in special Slack and email channels for continued assistance from peers and component and integration experts. CSP alumni qualify for additional training discounts in the future.

How do we sign up?

Fill out the intent to participate form and tell us which solution and related components interest you. We’ll give you a call, talk through your plans and help you determine whether or not the CSP is right for you and your team. If it is, we’ll ask you to apply and then will send you an invoice. On the application form, you’ll need to identify a team lead to be the contact for your organization’s participation.

What does it cost?

While the software is community developed and open source (thus free to download), the CSP provides training opportunities, planning and integration suggestions, and help with your questions. The $25,000 fee covers your team’s participation in one CSP cycle, including the training benefits, access to the subject matter experts, and other benefits noted above. It also includes your membership in the CSP alumni group, providing access to benefits after the program ends. You’ll need to ensure that your invoice is paid prior to the first event. For more about the specific value you’ll be getting, see Program Benefits.

What happens if we apply and then can’t participate?

If you apply and then need to cancel, you can do so within 30 days of the date of the invoice. There is a $20 cancellation processing fee.

Who do we contact with questions?

Should you have any questions throughout the Collaboration Success Program relating to your participation and potential outcomes, please contact us at